Home Plus Finance Private Limited (hereinafter referred to as “Company”) is a private limited companyincorporated under the provisions of the Companies Act, 2013 and is a Non-Deposit Accepting or Holding NonBanking Financial Company, Registered with the Reserve Bank of India.
Company is engaged in the business of extending loans to entrepreneurs engaged in micro, small and medium enterprises with limited access to formal financial services, employees working in MSME Sector as a semi-skilled and skilled workers, regular salaried customers, small time professional, etc.
This Code has been formulated by pursuant to the Guidelines issued by the Reserve Bank of India on Fair Practices Code for Non-Banking Financial Companies – Non systematically important, Non-Deposit takingCompany vide its RBI Master Direction, DNBR.PD.007/03.10.119/2016-17/ Dated September 01, 2016. Wherein Reserve Bank of India (RBI) has summarized the guidelines on Fair Practices Code for NBFCs and in accordance with the Master Direction – Non-Banking Financial Company – Non – Systemically Important Non-Deposit taking Company (Reserve Bank) Directions, 2016 as amended from time to time.
This sets Fair Practice standards for the Company to follow when dealing with customers. It provides information to customers and explains how the Company is expected to deal with them on a day to day basis. This policy applies to all customers including those with any complaints / enquiries as posted on social / any other media and we encourage all customers to reach out to the below platforms as required. This Policy is displayed on the website of the Company, Notice Board of all Branches for the information of the public. This Policy will be displayed in Vernacular Languages as understood by the Borrower in the notice board of all Branches.